8.3 Million Consumer Complaints and the Data Behind America's Financial System

When a bank wrongly forecloses on a home, when a credit card company charges unauthorized fees, when a mortgage servicer loses your paperwork — the Consumer Financial Protection Bureau (CFPB) is where Americans file complaints. Those complaints, along with bank data, housing records, and pension information, are public. CredioHub.com makes all of it searchable across 7 specialized platforms containing millions of records about America's financial system.

8.3 Million Consumer Complaints

The consumer complaints database is the largest component of CredioHub, containing 8.3 million records from the CFPB Consumer Complaint Database. Every complaint filed against a financial institution since 2011 is here — searchable by company, product type, issue, state, and date.

Each record includes the company named, the financial product involved (mortgage, credit card, student loan, debt collection, etc.), the specific issue raised, the company's response, and whether the consumer disputed the resolution. While individual complaint narratives are sometimes redacted for privacy, the structured data alone reveals powerful patterns.

The value of this data goes far beyond individual grievances. In aggregate, consumer complaints are an early warning system for systemic problems in the financial industry. When complaints about a specific company or product type spike, it often foreshadows enforcement actions, policy changes, or market corrections. Researchers, journalists, and regulators have used CFPB complaint data to identify predatory lending patterns, document unfair debt collection practices, and hold financial institutions accountable.

Banking Data: Every FDIC-Insured Institution

CredioHub provides comprehensive banking data through two interconnected databases:

• Banks — 27,000 FDIC-insured institutions including active banks, savings associations, and historical records of banks that have merged, failed, or changed charters. Each record includes the institution's regulatory profile, asset size, and FDIC certificate number.
• Bank Branches — 77,000 branch locations with addresses, deposit data, and parent institution details. This dataset reveals the physical banking landscape — where banks are investing in branch presence and where they're closing locations.

Branch closure data is particularly relevant as the banking industry continues its shift toward digital services. Communities losing their last bank branch face real consequences — reduced access to financial services, difficulty depositing cash, and fewer options for in-person banking assistance. CredioHub's branch directory makes it possible to track these trends at the local level.

Affordable Housing: LIHTC and Section 8

America's affordable housing crisis affects millions of families. CredioHub makes two critical housing datasets searchable:

• LIHTC Properties — 53,000 properties developed under the Low-Income Housing Tax Credit program, the federal government's primary tool for financing affordable rental housing. Each record includes the number of units, credit type, placed-in-service date, and location.
• Section 8 Housing — 23,000 properties participating in HUD's Housing Choice Voucher program and project-based rental assistance, with contract details and unit counts.

These directories serve housing advocates, policy researchers, and tenants. Advocates can map affordable housing relative to need. Researchers can study how LIHTC development patterns correlate with neighborhood changes. And tenants searching for affordable options can find properties that accept housing vouchers in their preferred areas.

The LIHTC data is especially valuable because the tax credit program has been responsible for virtually all affordable rental housing construction in the United States for the past three decades. Understanding where these properties exist — and where they don't — is essential for anyone working on housing policy.

Public Pension Plans

The public pension plans database tracks 7,300 pension plans operated by state and local governments across the country. Each record includes plan membership, asset levels, benefit structures, and funded ratios — the critical metric that shows whether a plan has enough money to pay its promised benefits.

Public pension underfunding is one of the largest and least-understood fiscal challenges facing American governments. Many plans have funded ratios below 70%, meaning they have committed to paying benefits they may not be able to afford. CredioHub makes this data accessible so that employees, retirees, taxpayers, and journalists can understand the financial health of the pension plans that affect them.

Financial Transparency for Everyone

The financial system affects every American — whether through mortgages, bank accounts, credit cards, affordable housing, or public pensions. Yet the data about these systems has traditionally been accessible only to industry insiders, regulators, and researchers with specialized tools.

CredioHub changes this equation. Visit CredioHub.com to search consumer complaints against any financial company, explore banking data, find affordable housing, or examine the health of public pension plans in your state.

CredioHub is one of the financial data platforms built by TheDataProject.AI — making financial data transparent, searchable, and accessible to everyone.